Sep 15, 2023 | Training & Coaching
Great was my astonishment to find a boxed game lying, somewhat aloof and now forgotten, in the pile of toys my children had played with over the years. "HOTEL: build your hotel empire". : the inscription...
Jun 21, 2023 | Training & Coaching
Read a book for inspiration. When I undertook the writing of "The Secrets of Hospitality - How to Become a Six-Star Manager", the main intention was to share my professional experience. At the same time, the...
Jan 24, 2023 | Training & Coaching
The virtual world is increasingly becoming part of our lives, both on a personal and professional level. Many work and earn money through the web and social networks, and even hotels are increasingly choosing to focus on social profiles....
Dec 16, 2022 | Training & Coaching
Setting up and running a hotel requires a lot of effort, involving many different aspects. Of course, in order for a hotel to be able to make a profit and meet the needs of its customers, it is essential that the right foundations are in place. For...
Mar 8, 2022 | Special Events, Training & Coaching
5 letters and the spirit of a sport to practice:Leadership, managing change, reorganising and teamwork. In my interview in last autumn's issue of Hotel Manager (soon to be available the...
Dec 30, 2021 | Special Events, Training & Coaching, New Horizons, Tourism & Hospitality
THE NEW KEYWORDS OF HOSPITALITY I want to wish you a Happy 2022 but I want to take this opportunity to share a reflection on the new keywords of hospitality. We cannot yet consider ourselves in the post-pandemic era, but...