Business Developer: growing professional figure
In Italy, the business developer is a young figure, and not so much in terms of age as in the fact that at the beginning of this millennium our country still felt a void in this sense. In 2002, the advisor specialised in hôtellerie (and capable...
Sustainable tourism: commitment and challenge for Hospitality
More and more travellers are directing their choices towards establishments with a strong commitment to sustainable tourism, and thus aimed at reducing their environmental footprint. Many Customer Satisfaction questionnaires also include questions about the weight that the...
The paradigm shift in hotel design
Business, but not only. Milan opens its doors to versatility, devising projects that provide multifunctional F&B areas that can be transformed into meeting and conference rooms when necessary. The paradigm of hotel design is changing and turning towards a new...
Offer policy: communicate directly with customers
Offrire un’experience di livello ai clienti del proprio albergo o della propria struttura ricettiva è fondamentale e per fare ciò è molto importante l’aspetto legato alla comunicazione. Comunicare direttamente con i clienti è quindi un tratto distintivo da...
How to manage the social profiles of a luxury hotel
The virtual world is increasingly becoming part of our lives, both on a personal and professional level. Many work and earn money through the web and social networks, and even hotels are increasingly choosing to focus on social profiles....
How to increase a hotel's website ranking
Possedere un hotel il cui sito internet sia ben posizionato è certamente un obiettivo primario da raggiungere, poiché questo consente di generare un maggiore traffico sulle pagine della struttura, aumentando, inevitabilmente, la visibilità e le prenotazioni. Chiunque...
Rising bills: what to do to keep costs down at the hotel
Rising costs affect us all and in many ways. As far as accommodations are concerned, coming to terms with rising bill prices is crucial. Trying to keep costs down in hotels while still being able to offer the...
Hospitality sector: what a business advisor does and how he can help you
When you are a hotel owner, you are always looking for different ways to increase your business, trying to increase turnover, but always putting the customer (and also the staff) experience at the forefront...
Hotels in Milan: how to expand your business
Guardando le grandi città come Milano, appare subito chiaro che gli alberghi si possono dividere in due principali categorie: le grandi catene di hotel e gli alberghi singoli, in cui sono presenti anche quelle realtà più piccole, magari a gestione familiare. Da un...The Secrets of Hospitality
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Oggi in Piazza Montecitorio abbiamo dato il via alla Scuola nazionale di educazione civica per il Turismo e il Made in Italy.
L’eleganza della città, gli incontri, gli amici ritrovati e tanti professionisti italiani che hanno portato nel mondo il valore della nostra ospitalità.
Il lusso non si compra. Si vive.
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